Congratulate yourself on the purchase of a vacuum that is very effective at cleaning all sorts of surfaces. This is considered a two motor vacuum, with full power going to the suction, and a separate motor that provides power to the power head.
Like any other machine, the DC41 does require maintenance and may have an issue that requires a repair.
Dyson provides a (5) year warranty on repair issues, excluding filters or mis-use. If you would like free troubleshooting advice, give us a call at 701-532-0801
At our vacuum repair center, we find the following common issues with the Dyson DC41. Most of these issues can be easily remedied, others will need advanced maintenance which you may or may not be able to complete on your own. I have included as much information here as possible for SIMPLE maintenance so anyone can complete these maintenance tasks. I may cover more difficult issues in a future post. Or give us a call if you have questions.
Please note, your DC41 may have a red, blue, purple, gold or even silver colored dust bin. Although the dust bins may have a different color, all of the parts and components on the vacuum are the SAME. So, in the pictures and examples below I have a Dyson DC41 Animal, which has a purple dust bin.
The following are common problems/remedies and maintenance information as follows:
1. Changing filters: This is the #1 problem we see with the Dyson DC41. If one are both are dirty, it restricts the performance of your vacuum.
Filter #1 Inside the cyclone: The first one is located inside the dust bin cyclone assembly on the top of the vacuum, which you can see in the picture on the right.
|DC41 Filter #1, |
(under the tab inside the dust bin)
If it is excessively dirty, on the outside or inside, you will want to replace it with a new one. Simply washing and replacing the old filter will give your vacuum a musty, wet smell, especially if you have pets. If you feel you need to replace this filter you can get one reasonably priced at this Amazon link for a DC41 filter
Filter #2 Inside the ball assembly: The second filter is inside the ball assembly. This filters the exhaust air going out of the vacuum motor into you house.
The exhaust filter is important to keep the air in your house clean by trapping any dust that escapes your vacuum dust bin. However, when the filter becomes dirty, it restricts the air going out of the vacuum motor, which creates a tremendous amount of HEAT, which is a killer to vacuum motors.
Many people ignore this filter or do not even know that they have one, or how to remove or replace it. The video below explains how (and why) you should change this filter. You can get a replacement filter that fits the DC41 at this Amazon link.
|DC41 Brush roll, (2) parts, held in|
place with (2) phillips screws on
2. Brush roll/bar maintenanceThe brush roll on the DC41 is a two piece design as you can see in the picture. A larger piece and smaller piece attach to the brush motor inside the powerhead. (please refer to the video above for directions on removing the powerhead from the vacuum). Often, if you collect hair, strings etc. this will wrap around the brushes and restrict the ability for your vacuum to pick up anything. It must be removed. Although in the picture it shows a person removing it by hand, it is much easier to do with a scissors.
If the brushes are excessively damaged or worn, or the ends of the brush do not move easily, you should consider replacing the brush roll altogether. You can find a replacement brush at this Amazon link.
|NOTE: Also check the brush roll ends for hair buildup|
3. Common clogs and removal
You will find all manor of clogs usually in one of three locations. Most of the time, a clogged vacuum results in very bad suction, and on the DC41 you will often get a high pitched sound coming from the motor. This means the motor is working at maximum but not getting any air flow. You should really clear clogs as quickly as possible, if you don't the vacuum will over-heat and shut off. Doing this too often could burn out your vacuum motor. You can see the pictures and notes below, showing you the best places to find clogs.
|Keep in mind you may need to pull up very hard to remove the base of the hose|
|Please note you need a VERY small phillips screw head driver (to remove this tiny screw)|
If you would like a handy tool to remove deep clogs, this Amazon link will show you the tool we use as professionals to get out the most stubborn clogs in vacuums like these.
|Ball Shell (filter side)|
Easy to replace unscrew
4. Ball shell maintenance
Often, we get DC41's in with a ball shell that fell off or the ball cracks. Sometimes this is because the plastic housing was damaged and the resulting shell fell off. Other times the ball has not been put back on properly after changing or cleaning the filter. One of the easiest things to do to maintain you ball shell is to make sure it is on tight enough, if it becomes loose or wobbles, it may strip out and damage the bearing inside the ball shell.
The ball has (2) pieces, the filter side, and the motor side. (Please refer to the video above for removing the filter side ball half). If yours is damaged, it is easy to fix, just unscrew the center, remove and replace with a new ball shell. You can find a replacement ball shell at this Amazon link.
Note: The other side of the ball is tricky to remove if yours is damaged. We suggest giving us a call if you have an issue on the motor side of the ball at 701-532-0801.
These are the common maintenance issues for the DC41 that anyone can complete, more advanced maintenance will be covered in a future post or for immediate help give us a call.