Wednesday, May 11, 2016

(*Video Results*) Dyson vs. Dyson-- Which NEW Dyson Model Is The Winner?

John McTighe-
Cleaning Expert
Dyson has introduced into its lineup recently, (within the last year) their model "Big Ball", which is essentially what it sounds like, a larger ball vacuum, it comes in the Animal (purple trim model, and silver allergy model). 

We also noticed, they started selling the Dyson "Multi-Floor" model with the slightly smaller ball which is essentially the Dyson ball model DC65.  

I don't want to bore you with a lot of technical details, but I just wanted to highlight a few things before you watch the video below.  

NOTE:  I was stunned at the results,  and you can read my reasoning behind the results after the video.


Power & Performance

Why did the Dyson Multi-Floor win?  In my opinion, the Dyson Multi-Floor uses the dust bin in a better way to produce more vacuum lift, as shown by the vacuum tester in the video.  

In the Dyson advertising for the new Dyson "Big Ball", they discontinued the use of filters (kind of) in favor of a dust bin designed to trap more dust. They eliminated the dust bin filter, but kept the exit filter which they say does not need to be replaced. Only time will tell if that will be true or not, since exit filters can get very clogged, and cause overheating.

I believe when they did this, they created more restriction on the motor, cutting down on its power. They also added a vacuum release valve on the dust bin, which also reduces vacuum pressure at the carpet.  

 We favor the Dyson "Multi-Floor" for a couple of other reasons as you can see in the comparison below:



In my opinion, if you are looking for a powerful upright bagless vacuum, the Dyson Multi-Floor is a good choice for the reasons outlined above in terms of overall value

A case can be made for the Dyson Big Ball if it had more power, but other than the exclusion of the dust bin filter, I don't see the need to purchase a heavier, less powerful vacuum for more money.

You can see the Dyson Multi-Floor At The
Lowest Price From This Amazon Link


Please leave a question or comment below, we have 15 years of experience in the vacuum business, and work on dozens of Dyson vacuums each week.  

If you currently own a Dyson vacuum, please be sure to keep your filters clean.  If you own a Dyson DC41 or other model, take a look at our post on maintenance.  

If you would like to contact us directly regarding Dyson vacuum cleaners our phone number is 701-532-0801.  

Wednesday, March 23, 2016

(*Video**) Easy Dyson DC41 Vacuum Cleaner Maintenance

John McTighe-
Vacuum Expert
The Dyson DC41 Ball- Easy Maintenance You Can Do!

Congratulate yourself on the purchase of a vacuum that is very effective at cleaning all sorts of surfaces. This is considered a two motor vacuum, with full power going to the suction, and a separate motor that provides power to the power head.

Like any other machine, the DC41 does require maintenance and may have an issue that requires a repair.

Dyson provides a (5) year warranty on repair issues, excluding filters or mis-use. If you would like free troubleshooting advice, give us a call at 701-532-0801 

At our vacuum repair center, we find the following common issues with the Dyson DC41. Most of these issues can be easily remedied, others will need advanced maintenance which you may or may not be able to complete on your own.  I have included as much information here as possible for SIMPLE maintenance so anyone can complete these maintenance tasks. I may cover more difficult issues in a future post.  Or give us a call if you have questions.  

Please note, your DC41 may have a red, blue, purple, gold or even silver colored dust bin. Although the dust bins may have a different color, all of the parts and components on the vacuum are the SAME.  So, in the pictures and examples below I have a Dyson DC41 Animal, which has a purple dust bin.     

The following are common problems/remedies and maintenance information as follows: 


1. Changing filters:  This is the #1 problem we see with the Dyson DC41.  If one are both are dirty, it restricts the performance of your vacuum.  



Filter #1 Inside the cyclone: The first one is located inside the dust bin cyclone assembly on the top of the vacuum, which you can see in the picture on the right. 


DC41 Filter #1,
(under the tab inside the dust bin)
To check to see if the filter is clean, just lift up the tab and remove the tubular shaped filter.  

If it is excessively dirty, on the outside or inside, you will want to replace it with a new one.  Simply washing and replacing the old filter will give your vacuum a musty, wet smell, especially if you have pets. If you feel you need to replace this filter you can get one reasonably priced at this Amazon link for a DC41 filter  


Filter #2 Inside the ball assembly:  The second filter is inside the ball assembly. This filters the exhaust air going out of the vacuum motor into you house.  

The exhaust filter is important to keep the air in your house clean by trapping any dust that escapes your vacuum dust bin. However, when the filter becomes dirty, it restricts the air going out of the vacuum motor, which creates a tremendous amount of HEAT, which is a killer to vacuum motors. 

Many people ignore this filter or do not even know that they have one, or how to remove or replace it.  The video below explains how (and why) you should change this filter.  You can get a replacement filter that fits the DC41 at this Amazon link.  





DC41 Brush roll, (2) parts, held in
place with (2) phillips screws on
each side.

2. Brush roll/bar maintenance 

The brush roll on the DC41 is a two piece design as you can see in the picture.  A larger piece and smaller piece attach to the brush motor inside the powerhead.  (please refer to the video above for directions on removing the powerhead from the vacuum).  Often, if you collect hair, strings etc.  this will wrap around the brushes and restrict the ability for your vacuum to pick up anything.  It must be removed.  Although in the picture it shows a person removing it by hand, it is much easier to do with a scissors.  

If the brushes are excessively damaged or worn, or the ends of the brush do not move easily, you should consider replacing the brush roll altogether.  You can find a replacement brush at this Amazon link.


NOTE: Also check the brush roll ends for hair buildup


3.  Common clogs and removal


You will find all manor of clogs usually in one of three locations.  Most of the time, a clogged vacuum results in very bad suction, and on the DC41 you will often get a high pitched sound coming from the motor.  This means the motor is working at maximum but not getting any air flow.  You should really clear clogs as quickly as possible, if you don't the vacuum will over-heat and shut off.  Doing this too often could burn out your vacuum motor.  You can see the pictures and notes below, showing you the best places to find clogs.  


Keep in mind you may need to pull up very hard to remove the base of the hose



Please note you need a VERY small phillips screw head driver (to remove this tiny screw)

If you would like a handy tool to remove deep clogs, this Amazon link will show you the tool we use as professionals to get out the most stubborn clogs in vacuums like these.

Ball Shell (filter side)
Easy to replace unscrew
the middle.




4. Ball shell maintenance 


Often, we get DC41's in with a ball shell that fell off or the ball cracks.  Sometimes this is because the plastic housing was damaged and the resulting shell fell off.  Other times the ball has not been put back on properly after changing or cleaning the filter. One of the easiest things to do to maintain you ball shell is to make sure it is on tight enough,  if it becomes loose or wobbles, it may strip out and damage the bearing inside the ball shell.  

The ball has (2) pieces, the filter side, and the motor side. (Please refer to the video above for removing the filter side ball half).  If yours is damaged, it is easy to fix, just unscrew the center, remove and replace with a new ball shell. You can find a replacement ball shell at this Amazon link.  

Note: The other side of the ball is tricky to remove if yours is damaged. We suggest giving us a call if you have an issue on the motor side of the ball at 701-532-0801.


These are the common maintenance issues for the DC41 that anyone can complete, more advanced maintenance will be covered in a future post or for immediate help give us a call. 

Wednesday, March 16, 2016

(*Video*) Best Door Stop Ever Invented Review

John McTighe
Cleaning Expert
For a number of years, I had trouble with doors.  Keeping them open, leaving them open, and finding things to keep doors open.  

I'm in the carpet cleaning and vacuum business. We are in and out of a variety of homes and businesses every day. The problem is many of the buildings we enter are secured buildings with one, two or even three doors in which we are bringing equipment and tools.  Sometimes there are two or more of us in and out of buildings.  Doors present a problem!

Sound familiar?

I started buying traditional plastic door stops to put under doors for a while, you know the traditional plastic wedge.  The problem was often they were not big enough to wedge open the door, or they would be to weak to keep the door open and collapse under the weight of the door.  Plus, if your hands are full, you end up having to drop everything, prop open the door, and pick it all back up.  Call me lazy, but over time this is a hassle if you are doing it all day.

About a month ago I was introduced to the "Wedge-It" door stopper.  Or door prop.  I'm not sure of the correct term but I was a little skeptical until I tried it since all the other one's failed.  You can see the result of in the video below:



I have found the easiest way to use the Wedge-It especially if you have your hands full is how I demonstrate in the video.  Just open the door and hook it over the middle door hinge pin.  Presto the door is open, you don't have to bend down or drop what you have in your hands to prop open the door!  
  
So you have three options for its use, as you can see in the picture below.  


(3) Options to use the Wedge-It
We use option #2 the most

The thing I like the most is doors no longer slow us down!

Option (#1)- Using the first option above the door is a good choice if you need to get the door open WIDE, as it will allow you to keep the door open at about the 90 degree angle. 
Using the Wedge-It in a door
  without a hinge

Option (#2) from the picture is the choice I use the most, as I mentioned earlier. You can use it by dropping it over the hinge pin, which is easy to do, and doesn't require you to bend over, you just open the door, drop the Wedge-it over the pin and keep on going.  The drawback here is sometimes the door will not be open all the way.  Some doors don't have a middle hinge pin, but you can still use the option (#2) method to keep the door open, just by putting it in between the jam and the door.  

Option (#3) is the traditional use of the Wedge-it, as a door stop.  It allows you to keep the door open at the greatest angle, and it works on very narrow floor gaps to about 1 1/2 inch gaps under the door, beyond that you will likely need to use options #1 or #2 to keep the door open.  You can also work it in reverse to keep the door shut as well, or slightly open, if you need to prevent a door from opening all of the way, due to wind, etc.  


Price:  ~$10.00 on this Amazon.com link.

Here is a view of the Wedge-It up close.  I have propped open several very heavy steel doors with only one over the middle hinge pin without any issues.  

Conclusion: This one is a no-brainer.  HIGHLY recommended.   We carry two in our tool pouch, and two in each van. If you are in the trades, delivery or a homeowner that needs a useful door stop this one is IT.

Monday, March 7, 2016

(*Video) Maintain Your Dyson DC25 Filters-Why Replacement Is Needed

John McTighe- Vacuum
Cleaner Expert
I highly recommend you replace your old Dyson DC25 filters rather than trying to take the time to clean them.  You can see the eye-opening video below on why this is a better option than cleaning them.  

In a previous post, I outlined the filters you will need for the Dyson DC25 as I have in this post, however, some people asked WHY we are changing filters when they are "lifetime" filters according to Dyson. 

The problem is, as you can see in the video below, the filters get very clogged and cleaning them can create a "smell" problem especially if you have pets.  

We have serviced hundreds of DC25 vacuums, they come in several colors including yellow, blue, purple, white and red.  Yours may be any of those colors, but the parts, (including filters) is the same on all DC25 models, no matter the color of the vacuum trim

If you have any questions about maintaining your vacuum, feel free to give us a call at 701-532-0801. You can verify your vacuum is a DC25 by taking a look at the picture below:


Dyson DC25 (Multi-floor model shown, other trim colors
 include blue, purple, red and white)


Please take a look at the video below, it will highlight the example of why it is important to change your Dyson filters after they get very dirty.  If you would like to purchase the filter set you can see them at this Amazon link.  


You see, replacing these filters will help your vacuum in several ways.

1.  Replacing these filters will keep your vacuum motor from overheating, causing the vacuum to eventually die. 
2.  You will eliminate the musty smell of partially cleaned filters, circulating in your house.
3.  It is easier to replace a filter set than to spend the time to clean the old filters.  

Thank you for your interest, if you have any questions feel free to leave a comment below, or call us directly with any questions you might have about your Dyson DC25 at 701-532-0801.

Sunday, March 6, 2016

The Dyson ANIMAL DC-14... (*Video*) Maintenance & Cleaning Tips


John McTighe-
Vacuum Expert
The Dyson Animal DC-14 requires some cleaning and maintenance in order to maintain its function. 
The Dyson DC14 

We have included a video later in this 
post for advanced maintenance tips.

The following methods for maintaining this machine are based on the recommendations from the Dyson company along with my own tested tips for maintenance.

The picture on the right is the DC14 (Multi-Floor) however your DC14 might be purple, which is the "Animal" version, or red, white or blue. It is worth noting they all have the same parts only the colors differ.

If you would like to see if your Dyson is under warranty, or have maintenance questions,  give us a call at 701-532-0801, our advice is free and we are located in the United States.  

Clear dust bin on the DC14
1. Dust Bin/Cyclone Cleaning--

Clear dust bin cleaning-  The number one cause of issues with this vacuum is clogs and debris in the dust bin and cyclone assembly. Some basic cleaning can prevent this issue.  


Remove the clear bin from the cyclone unit.  The plastic see-through cup can be removed from the cyclones by pressing the release button on the back of the entire assembly.  The clear plastic bin can be cleaned in soap and water. This step alone will eliminate a lot of possible odors from your vacuum, especially from pet hair, etc.  Be sure to clean the rubber seals as they can get very built-up with dust and cause the lid on the bottom of the bin to not close and seal properly.
Cyclone for the DC14,
yours might be purple, red,
blue or white.

Cyclone cleaning-  The cyclone is the yellow part of the entire dust bin that sits inside the clear plastic bin that holds the dust.  Take the cyclone outside or to a well ventilated area or garage, and blow the fine dust out with pressurized air, or a shop vac set on blow. You could also use a number of dry towels or terry clothes to clean up the cyclone as much as possible, however, this will be less effective. Unfortunately, this step can get very messy, so make sure you do this outside. 

Although Dyson does not recommend getting the cyclone assembly "wet", I have found that the cyclones can be cleaned up by using a hose and detergent as long as you clean all of the assembly and rinse it completely.  You MUST make sure it is completely dry before assembling the cyclones and the clear bin together and put back on the machine.  Failure to do this can result in moisture getting into your vacuum motor and destroying your machine.


2. Filter Cleaning and (recommended) Replacement

Filter #1-- Remove the washable filter, which is on the top of the dust bin cyclone assembly. There is a small latch usually yellow or purple that you will press to pop up the filter cover. This is called the pre-motor filter.  In the picture below it is the yellow filter.

Pull out the filter from the plastic housing and inspect it.  If it seems in good shape you can wash it and let the filter air dry before re-installing back in the vacuum. 


Filters Needed for the DC14
If this filter is too dirty, or if you had pets, washing and replacing the filter may cause a very bad smell once you turn the vacuum on.  In that case, we recommend  you get a replacement filter. Filters used to be rather expensive for Dyson, but they have come down in price as of the writing of this post (2016).   You can get the DC 14 filter you need at this Amazon link.  

Filter #2--The second filter is under the dust bin and a plastic cover and needs a flat bladed screw driver to remove. This is called the post-motor filter which is the purple filter in the picture. There are (2) tabs on each side that you will carefully need to pop "up" and then press the front cover tab inward to release the cover.  This filter accumulates a great deal of black carbon debris from the motor.  

Again, like the other filter, although Dyson claims this to be a "washable" filter, in my experience I have never seen this to be true. You can wash out the filter and let it dry, but the filter may smell bad after you put it back in the vacuum.   You can get the DC 14 filter you need at this Amazon link. 

3. Exterior Cleaning

Clean the plastic exterior with any type of surface cleaner, including the rubber seal next to the dirt cup. Use a bit of WD-40 to keep the wheels moving freely on the axles.


4. Brush Roll, belt and clutch Maintenance-  


DC 14 Brush Roll
Turn the vacuum over, or lie it down on the floor so the underside of the vacuum is visible, inspect the roller for built up hair, carpet fiber, string etc. Get a knife or sharp scissors and cut this material free from the roller brush. Also check the ends of the roller for hair build up.Excessive build-up here can cause undo stress to the motor and cause failure. 

You will also want to check the nylon bristles on the roller, to make sure they are not wearing excessively.  If the bristles are too short, they will not make very good contact with the carpet or floor and the performance will be reduced.  

5.***Advanced Maintenance- 

If you has a little more mechanical ability, you can tackle the brush roll, belt and clutch system, and replace if necessary.  This is usually the case if your brush is not spinning or you hear a horrible loud sound coming from the base of the machine.  This will tell you that you need to replace the belt and/or clutch.  We suggest the latter if this is the case.  You can get the DC 14  brush roll, belt and clutch at this Amazon link.

Essentially, on the DC14, the belt runs on a clutch (see video) that connects to the motor and runs the brush roll.  

If you look at the video below, go to the (4:33) part of the video to see how to replace the brush, belts and clutch. This requires a few tools that we have listed below that will help you complete this repair without breaking your knuckles. You can get these tools for the DC 14 at this Amazon link.



  

These tips will help extend the life of your Dyson Animal DC-14. I have serviced many vacuums, the Dyson is very good, but it is still a machine that requires maintenance.

Monday, February 29, 2016

Maintaining The Dyson DC25 Ball Vacuum


John McTighe-
Vacuum Expert
At the time of its creation, the Dyson DC25 was the most powerful of the "ball" vacuums. It is very smooth steering, lighter weight than other uprights and flexible to use on carpet or floors.

 They made (2) models of the Dyson Ball, but do not get confused. The DC 24 has half the power of the Dyson DC25 model. 

The DC25 has a larger dirt cup and more "air watts". In fact, the DC24 has 115 "air watts" of power, while the larger, powerful DC25 has 220 "air watts" of power.

Note:  If you have any questions about maintaining your Dyson DC25, outside of these basic issues,  please give us a call directly for FREE Dyson phone maintenance.  The number to call is 701-532-0801.


About Your Model Color

The Dyson DC25 came in many trim color packages. Although the color of your vacuum might be different than the one pictured, all of the parts and components are the SAME.  This means your Dyson DC25 "purple" Animal vacuum operates exactly the same as the yellow and orange Multi-Floor vacuum.  The same can be said for the red, white and blue trimmed DC25 vacuums.  



Here are the common maintenance issues with the DC25 you can easily fix:


DC25 Filters NEED Maintenance  (**WATCH VIDEO)



Yes, the filters are durable, and washable. But you MUST remember to wash them and if you do a lot of vacuuming, you will want to wash them more often than every six months, which is what Dyson suggests. Over time the filters degrade and often smell horrible after they get wet, due to pet hair, bacteria and dirt.

If your vacuum is not working properly, clogged filters is the main issue.  It will cause your vacuum to lose power and possibly overheat the motor.


Filter #1

located INSIDE the ball.  As you see in the photo, the blue filter is inside the ball.  A small hatch opens the ball shell revealing the filter inside.  A red latch pops the filter out.  Very easy to replace.  Although this filter is washable, it is not easy to clean, when it becomes black (on the inside) it is time to replace.  You can get the filter you need at this link.










Filter #2

Located INSIDE the TOP of the dust cup.  A latch opens the top front of the dust bin, revealing the dust cup filter.  It may look clean from the top, but if you pull it out and look at the underside, you can see the dust and dirt that clogs the filter.  Again, this is a washable filter, but after a few washes, the material gets too soft and loses its ability to filter properly.  Just swap out with a new filter.  You can get a filter at this link.

Dust Bin Cleanliness

The main consideration is to keep hair and debris out of the small holes that line the cyclone head. You can use a putty knife to remove any hair that clogs these holes.. You can use pressurized air to clean the cyclone head of dust. 

If you have some time, and the dust bin is very dirty, you can use a hose and a disinfectant detergent to clean the entire cyclone assembly.  You will get a lot of what will amount to be mud running out. 

Using a disinfectant cleaner is highly recommended over just a simple cleaning solution due to the dirt, bacteria, dander, hair (pet and human) as well as spores and pollen.  This will help prevent the vacuum from smelling bad after you re-assemble the duct bin.

You MUST let this dry completely before using your machine or you could risk getting moisture in your vacuum motor, which will KILL it.  


Clogs & Blockage

You will know if you have a clog or blockage when your vacuum is not picking up very good or you hear a high pitched sound coming from the vacuum motor.  This means the vacuum is working very hard to move air but cannot pick anything up.  

Generally, there are 2 or 3 places on the DC25 where you might encounter a clog or blockage. These are usually found in either the hoses or the power head of the vacuum.



Powerhead Brushroll  

Keep this brush roll free of hair, string and carpet fibers
The powerhead (where the brushroll is located) can develop accumulated hair, strings and debris buildup over time.  You can take the side brush roll holder off where the brush is located very easily, and simply pull out the brush roll out of the housing.  

If the brushes are worn you can replace the brush with a replacement using the directions above.  

You can get a new brush roll at this link.




4. Plastic cleanliness. A simple wipe down with a general cleaner can do the trick. make sure to wipe the area where the dust cup sets, so dust does not accumulate in or around any contact points. This will make everything fit correctly to maintain proper suction.

Note:  About our links to Amazon.  We selected these parts on Amazon since they are genuine replacement parts, not third party replicas.  The difference is the filters fit much better, creating a better air seal than the cheaper replica.

These are all very easy to follow tips for keeping your vacuum running smoothly.  I will post a follow-up video to this for more advanced maintenance on the DC25 if you have a little more motivation and mechanical ability.

If you follow my advice about maintenance, you can keep your Dyson DC25 running for a long time!  

If you are looking at upgrading your DC25, be sure to check out our post on the Dyson vs. Dyson test to find out how the newest model of Dyson stacks up.

Monday, November 25, 2013

The Mission Behind The Reliable Vacuum Store

After 15+ years in the cleaning business, you tend to discover what products work and which do not in terms of cleaning.  This is especially true of vacuums.  If you talk to anyone that does cleaning for a living, they have an opinion on vacuum cleaners.

The things that I have noticed over the years is that the quality of vacuum cleaners sold in most large retail stores is not very good.  And the quality of what you get for the money has eroded as well.  $50-$60 or $90 vacuums just don't last very long.  There are almost no bagged vacuums to be found to purchase.  I thought that was very sad since they are much cleaner and easier to maintain.

The other thing I noticed was all of these low priced vacuums are ending up in the dumpster or out on the curbs during clean up week.  Tons of plastic, motors, hoses, tools, just out with the rest of the garbage. 

The timing was right this year, so myself and a partner decided it was time to open a vacuum store and develop our ideas and concepts.  We are new into the venture but the results are promising.

Our concept is to recycle old vacuums, use the parts on existing vacuums in service and spare the plastic and parts to be used productively again. 

We are also educating customers on different vacuum choices that might be more appropriate for their home and lifestyle. 

Finally, we are eager to help local community groups to partner with them and also help them by supporting their causes. 

You can find out more about our store at the following web site link Reliable Vacuum Store.  You can read our press release at West Fargo Pioneer Press.