They made (2) models of the Dyson Ball, but do not get confused. The DC 24 has half the power of the Dyson DC25 model. The DC25 has a larger dirt cup and more "air watts". In fact, the DC24 has 115 "air watts" of power, while the larger, powerful DC25 has 220 "air watts" of power.
Note: If you have any questions about maintaining your Dyson DC25, outside of these basic issues, please give us a call directly for FREE Dyson phone maintenance. The number to call is 701-532-0801.
About Your Model ColorThe Dyson DC25 came in many trim color packages. Although the color of your vacuum might be different than the one pictured, all of the parts and components are the SAME. This means your Dyson DC25 "purple" Animal vacuum operates exactly the same as the yellow and orange Multi-Floor vacuum. The same can be said for the red, white and blue trimmed DC25 vacuums.
Here are the common maintenance issues with the DC25 you can easily fix:
DC25 Filters NEED Maintenance (**WATCH VIDEO)
Yes, the filters are durable, and washable. But you MUST remember to wash them and if you do a lot of vacuuming, you will want to wash them more often than every six months, which is what Dyson suggests. Over time the filters degrade and often smell horrible after they get wet, due to pet hair, bacteria and dirt.
If your vacuum is not working properly, clogged filters is the main issue. It will cause your vacuum to lose power and possibly overheat the motor.
Filter #1located INSIDE the ball. As you see in the photo, the blue filter is inside the ball. A small hatch opens the ball shell revealing the filter inside. A red latch pops the filter out. Very easy to replace. Although this filter is washable, it is not easy to clean, when it becomes black (on the inside) it is time to replace. You can get the filter you need at this link.
Filter #2Located INSIDE the TOP of the dust cup. A latch opens the top front of the dust bin, revealing the dust cup filter. It may look clean from the top, but if you pull it out and look at the underside, you can see the dust and dirt that clogs the filter. Again, this is a washable filter, but after a few washes, the material gets too soft and loses its ability to filter properly. Just swap out with a new filter. You can get a filter at this link.
Dust Bin CleanlinessThe main consideration is to keep hair and debris out of the small holes that line the cyclone head. You can use a putty knife to remove any hair that clogs these holes.. You can use pressurized air to clean the cyclone head of dust.
If you have some time, and the dust bin is very dirty, you can use a hose and a disinfectant detergent to clean the entire cyclone assembly. You will get a lot of what will amount to be mud running out.
Using a disinfectant cleaner is highly recommended over just a simple cleaning solution due to the dirt, bacteria, dander, hair (pet and human) as well as spores and pollen. This will help prevent the vacuum from smelling bad after you re-assemble the duct bin.
You MUST let this dry completely before using your machine or you could risk getting moisture in your vacuum motor, which will KILL it.
Clogs & BlockageYou will know if you have a clog or blockage when your vacuum is not picking up very good or you hear a high pitched sound coming from the vacuum motor. This means the vacuum is working very hard to move air but cannot pick anything up.
Generally, there are 2 or 3 places on the DC25 where you might encounter a clog or blockage. These are usually found in either the hoses or the power head of the vacuum.
|Keep this brush roll free of hair, string and carpet fibers|
If the brushes are worn you can replace the brush with a replacement using the directions above.
You can get a new brush roll at this link.
4. Plastic cleanliness. A simple wipe down with a general cleaner can do the trick. make sure to wipe the area where the dust cup sets, so dust does not accumulate in or around any contact points. This will make everything fit correctly to maintain proper suction.
Note: About our links to Amazon. We selected these parts on Amazon since they are genuine replacement parts, not third party replicas. The difference is the filters fit much better, creating a better air seal than the cheaper replica.
These are all very easy to follow tips for keeping your vacuum running smoothly. I will post a follow-up video to this for more advanced maintenance on the DC25 if you have a little more motivation and mechanical ability.
If you follow my advice about maintenance, you can keep your Dyson DC25 running for a long time!